What are ratings?
Have you noticed recently that there are three different types of smileys on your profile?
Your ratings used to be indicated with stars, but now, we have changed it to smileys :)
The three smileys look like this:
Therefore, your stars from previous trades have been turned into smileys, which is why you might see one or more positive, neutral or negative smiley(s) on your profile.
These ratings origin from trades entered through the bid button or through our former trading system, TradonoPay. Both TradonoPay and the bid button no longer exist as we've recently launched a new and smarter trading system.
It is not yet possible for you to see from what trade a particular rating origins, but we are working on making this possible, in order for you to understand better why you might have gotten a certain rating.
How do I rate a trade now?
This is not possible yet, but it will be soon!
When our new trading system becomes available on all platforms, it will become possible for you to give an receive ratings in the form of smileys, when using the system to trade.
In addition to this, you will be able to write a review of the trade to go with your smiley and this will be visible when clicking on the smiley.
For now, you can only see ratings from prior trades entered into with the bid button or TradonoPay.
If you need to contact our support team about a rating you have received or given, please contact us through the "Get help" button in the app, through Facebook or at firstname.lastname@example.org.
*Smiley ratings are currently only available on iOS bit will soon be released to Android.